Privacy Policy

1) Introduction and Contact Information of the Responsible Party

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.

1.2 The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is Blanche Industries GmbH, Salzschlirfer Str. 4, 60386 Frankfurt am Main, Deutschland, Tel.: 069 8008830 , Fax: 069 80088329, E-Mail: info@rocketscience.love . The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1 When you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

  • Our visited website
  • Date and time at the moment of access
  • Amount of data sent in bytes
  • Source/reference from which you came to the page
  • Used browser
  • Used operating system
  • Used IP address (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

3) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your device. Some of these cookies are deleted automatically after you close your browser (so-called "session cookies"), others remain on your device longer and allow us to save your settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the cookie settings overview of your web browser.

If personal data is processed through individual cookies implemented by us, the processing is carried out either in accordance with Art. 6 para. 1 lit. b GDPR for the execution of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of granted consent, or in accordance with Art. 6 para. 1 lit. f GDPR for the protection of our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contact

In the context of contacting us (e.g., via contact form or email), personal data is processed exclusively for the purpose of handling and answering your request and only to the extent necessary.

The legal basis for processing these data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact aims to conclude a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted when the situation in question is conclusively clarified, and if there are no legal retention obligations to the contrary.

5) Data Processing When Opening a Customer Account

In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the necessary extent if you provide this data to us when opening a customer account. The data required for account opening can be found in the input form on our website.

You can delete your customer account at any time by sending a message to the responsible party mentioned above. After deleting your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, there are no legal retention periods to the contrary, and no legitimate interest on our part persists in further storage.

6) Use of Customer Data for Direct Advertising

Sending the Email Newsletter to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services, such as those already purchased, via email. For this, we do not need to obtain separate consent from you pursuant to § 7 para. 3 UWG. The data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you initially objected to the use of your email address for this purpose, we will not send any emails.

You have the right to object to the use of your email address for the aforementioned advertising purposes at any time with effect for the future by notifying the responsible party mentioned at the beginning. You will only incur transmission costs according to the basic tariffs. After receiving your objection, we will immediately cease using your email address for advertising purposes.

7) Data Processing for Order Handling

7.1 To the extent necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on in accordance with Art. 6 para. 1 lit. b GDPR to the commissioned transport company and the commissioned credit institution.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data provided by you when ordering (name, address, email address) to inform you personally about upcoming updates within the statutory period using a suitable communication method (e.g., by mail or email) as part of our statutory information obligations in accordance with Art. 6 para. 1 lit. c GDPR. Your contact data will be used strictly for notifications about updates owed by us and will only be processed for this purpose to the extent necessary.

To process your order, we also work with the following service provider(s), who support us wholly or partially in executing concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

7.2 Transfer of Personal Data to Shipping Service Providers

  • DHL

We use the following provider for transport services: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany.

We pass on your email address and/or telephone number to the provider before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this during the ordering process in accordance with Art. 6 para. 1 lit. a GDPR. Otherwise, we only transfer the name of the recipient and the delivery address to the provider for the purpose of delivery in accordance with Art. 6 para. 1 lit. b GDPR. The data is transferred only to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

The consent can be revoked at any time with effect for the future either by notifying the responsible party mentioned above or the provider.

7.3 Use of Payment Service Providers (Payment Services)

  • Novalnet

This website offers one or more online payment methods from the following provider: Novalnet AG, Gutenbergstraße 7, 85748 Garching bei München.

When selecting a payment method from the provider where you make an advance payment (e.g., credit card payment), the payment data provided during the order process (including name, address, bank and card details, currency, and transaction number) and information about your order will be passed on to the provider solely for the purpose of payment processing in accordance with Art. 6 para. 1 lit. b GDPR. The data is transferred only to the extent necessary for the payment processing.

When selecting a payment method where the provider makes an advance payment (purchase on account or direct debit), you will be asked to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, if applicable, data on an alternative payment method) during the order process.

To safeguard our legitimate interest in determining the solvency of our customers, these data will be passed on by us to the provider for the purpose of a credit check in accordance with Art. 6 para. 1 lit. f GDPR. The provider forwards these data for the purpose of carrying out a credit check within the framework of a claim assignment in accordance with Art. 6 para. 1 lit. f GDPR to Financial Management Solutions GmbH (under the brand InfinitePay), Haifa-Allee 28, 55128 Mainz. InfinitePay checks based on the personal data provided by you as well as other data (such as shopping cart, invoice amount, order history, payment experiences), whether the payment method selected by you can be granted in terms of payment and/or bad debt risks.

For the decision as part of the application check, identity and credit information from the following credit agencies may be included in addition to internal criteria according to Art. 6 para. 1 lit. f GDPR:

  • infoscore Consumer Data GmbH (arvato), Rheinstraße 99, D-76532 Baden-Baden
  • CRIF Bürgel GmbH, Radlkoferstraße 2, D-81373 Munich
  • SCHUFA Holding AG, Kormoranweg 5, D-65201 Wiesbaden
  • Creditreform Boniversum GmbH, Hellersbergstraße 11, D-41460 Neuss

The credit report may contain probability values (score values) calculated on the basis of scientifically recognized mathematical-statistical methods and include, among other things, address data. The information obtained in this way forms the basis for the final decision on the establishment, implementation, or termination of the contractual relationship.

However, you can always appeal against the provider by providing an explanation of your position.

8) Rights of the Data Subject

8.1 The applicable data protection law grants you comprehensive data protection rights (rights of information and intervention) vis-à-vis the responsible party regarding the processing of your personal data, which we inform you about below:

  • Right to access in accordance with Art. 15 GDPR: In particular, you have a right to obtain information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period, or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the source of your data if not collected from you by us, the existence of automated decision-making, including profiling and, if applicable, meaningful information about the logic involved and the significance and envisaged consequences of such processing for you, and your right to be informed about the safeguards provided pursuant to Article 46 when your data is transferred to third countries.

  • Right to rectification in accordance with Art. 16 GDPR: You have a right to immediate rectification of any inaccurate data concerning you and/or to have incomplete data stored by us completed.

  • Right to erasure in accordance with Art. 17 GDPR: You have the right to demand the erasure of your personal data if the requirements of Art. 17 para. 1 GDPR are met. However, this right does not apply, in particular, if processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.

  • Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is verified, if you refuse the erasure of your data due to unlawful data processing and instead demand the restriction of the processing of your data, if you need your data for the establishment, exercise, or defense of legal claims once we no longer need this data for achieving the purpose, or if you have lodged an objection on grounds relating to your particular situation as long as it is not yet clear whether our legitimate grounds prevail.

  • Right to be informed in accordance with Art. 19 GDPR: If you have exercised your right to rectification, erasure, or restriction of processing vis-à-vis the responsible party, the latter is obliged to communicate this rectification or erasure of data or restriction of processing to all recipients to whom the personal data concerning you have been disclosed, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

  • Right to data portability in accordance with Art. 20 GDPR: You have the right to receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format, or to request the transfer to another controller, where technically feasible.

  • Right to withdraw consent granted in accordance with Art. 7 para. 3 GDPR: You have the right to withdraw your consent to the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the data concerned immediately unless further processing can be based on a legal basis for processing without consent. The withdrawal of consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal.

  • Right to lodge a complaint in accordance with Art. 77 GDPR: If you consider that the processing of personal data concerning you infringes the GDPR, you have the right – without prejudice to any other administrative or judicial remedy – to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.

8.2 Right to Object

If we process your personal data in the context of a balancing of interests based on our overriding legitimate interest, you have the right to object to this processing at any time with effect for the future on grounds arising from your particular situation.

If you make use of your right to object, we will stop processing the data concerned. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, fundamental rights, and freedoms, or if the processing serves the establishment, exercise, or defense of legal claims.

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing. You can exercise the objection as described above.

If you make use of your right to object, we will stop processing the data concerned for direct advertising purposes.

9) Duration of Storage of Personal Data

The duration of the storage of personal data is determined based on the respective legal retention period (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data is routinely deleted if it is no longer necessary for the fulfillment or initiation of the contract and/or if we have no legitimate interest in further storage.

10) Amendments to the Privacy Policy

We reserve the right to amend this privacy policy to reflect changes in our services or to comply with current legal requirements. Any new version of this privacy policy will be posted on our website. The new provisions will apply from their effective date.The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is Blanche Industries GmbH, Salzschlirfer Str. 4, 60386 Frankfurt am Main, Deutschland, Tel.: 069 8008830 , Fax: 069 80088329, E-Mail: info@rocketscience.love . The controller in charge of the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

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